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...my name is Natalie and I have purchased a few things from Sweet Stems and i just have to say that the reactions i get when people receive on of your bouquets is priceless.... what a great idea!!!! A few people...
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Delivery

  1. Same Day Delivery is available ONLY in "Melbourne METRO" and orders should be placed before 9:00am EST on a business day (EXCLUDES FRUIT BOUQUETS!). The rate for a same day delivery is from $16 (depending on the location).
  2. "FRUIT BOUQUETS NEED TO BE ORDERED AND BOOKED IN ADVANCE - at least 2 -3 days before delivery date. "
  3. ORDERS NEED TO BE PLACED BEFORE 2:30pm EST for delivery schedule to apply. SEE TABLE BELOW FOR DETAILS OF DELIVERY PRICE AND SCHEDULE: 
    State
    Areas
    Delivery Schedule
    Delivery Fee
    VIC
    Melbourne metro
    Next business day
    From $15
    Melbourne metro - phone ordered before 10:00am EST (EXCLUDES FRUIT BOUQUETS!))  Same day      From $15
    Geelong, Bendigo, Ballarat
    1 day
    From $15
    Victorian country
    3-7 days
    From $15
    NSW
    Sydney metro, Woolongong, Central Coast, Newcastle
    1-2 days
    From $20
    Port Macquarie, Coffs Harbour, Northern Rivers
    2-3 days
    From $20
    ACT
    Canberra metro
    1-2 days
    From $20
    QLD
    Brisbane metro, Gold Coast, Toowoomba, Sunshine Coast
    2-3 days
    From $20
    Wild Bay, Capricorn Coast, Mackay, Townsville, Cairns
    3-5 days
    From $29
    SA
    Adelaide metro, Mt Gambier
    1-2 days
    From $20
    TAS
    Launceston metro, Hobart
    2-4 days
    From $20
    WA
    Perth metro
    4-7 days
    From $30
    For delivery to all other areas within Australia, please contact us for information
    Unless otherwise stated, orders must be placed before 2:30pm EST for the above delivery schedule to apply

  4. Orders received after 2:30pm Friday or orders received over the weekend are processed on MONDAY (unless a public holiday coincides) and regular delivery schedule will apply.
  5. WE ARE UNABLE TO ACCEPT A "SPECIFIC DELIVERY TIME" (e.g. 2:30pm or before 4:00pm), however, deliveries will be made to most business addresses by 5:00pm and residential addresses by 7:00pm.
  6. For other areas within Australia, please call one of our friendly team members on 1300 789 807 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for a quote as additional charges may apply.
  7. Unfortunately, deliveries are not available on Weekends and Public Holidays, we can however deliver on the next available working day.
  8. If the RECEPIENT is NOT HOME to receive the product, you may choose to LEAVE THE PRODUCT AT THE DOOR or to leave a calling card to contact the courier and arrange re-delivery. Depending on circumstances, re-delivery is unlikely to take place on the same day and/ or a re-delivery fee may occur.
  9. We use highly reputable 3rd party courier companies and will make every effort to deliver products on your nominated delivery date, however occasionally delays are experienced which are out of our control. We do not accept responsibility for 3rd party courier delays and delivery charges are non-refundable.
  10. A delivery fee will be charged for any orders that have been shipped and subsequently cancelled.
  11. During peak periods such as Christmas, Easter, Mother's Day, Father's Day and Valentine's Day, all orders should be placed AT LEAST THREE WORKING DAYS in advance to ensure complete satisfaction and fulfilment of delivery.